Swiftly Handl’d LLC – Privacy Policy

Swiftly Handl’d LLC values your privacy and is committed to protecting your personal and business information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services.

1. Information We Collect

When you submit a delivery request or contact us, we may collect:

  • Name and business name

  • Phone number and email address

  • Pickup and delivery addresses

  • Delivery details and instructions

  • Billing or payment-related contact information

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill delivery requests

  • Communicate updates regarding your delivery

  • Coordinate pickups and drop-offs

  • Provide customer support

  • Improve our services and operations

3. Information Sharing

Swiftly Handl’d does not sell or share your personal information for marketing purposes.

Information may be shared only as necessary to complete delivery services, including with:

  • Assigned delivery drivers

  • Trusted service providers assisting with operations

All information shared is limited to what is required to complete the delivery.

4. Medical & Pharmacy Deliveries

Swiftly Handl’d may perform deliveries for pharmacies, healthcare providers, and other time-sensitive services.

We do not access, store, or manage protected health information (PHI) beyond what is necessary to complete delivery services. Clients are responsible for ensuring compliance with all applicable healthcare and privacy regulations when requesting medical or pharmacy-related deliveries.

5. Data Protection

We take reasonable steps to protect your information and maintain secure handling practices. However, no method of electronic transmission or storage is completely secure, and submission of information is at your own discretion.

6. Operational Data Use

Swiftly Handl’d may collect and use delivery-related data such as:

  • Delivery timestamps

  • Communication logs

  • Proof of delivery confirmations

This information is used to ensure service quality, accountability, and operational efficiency.

7. Cookies & Website Use

Our website may use basic cookies or similar technologies to enhance user experience and improve functionality. These do not collect sensitive personal information.

8. Your Consent

By using our website and submitting a delivery request, you consent to this Privacy Policy.

9. Policy Updates

Swiftly Handl’d reserves the right to update this Privacy Policy as needed. Any changes will be reflected on this page.

10. Contact

For questions regarding this Privacy Policy, please contact Swiftly Handl’d LLC directly.