Swiftly Handl’d LLC – Service Policy

Swiftly Handl’d LLC is committed to providing reliable, professional, and time-sensitive courier services.

1. Service Availability
Services are available based on location, driver availability, and delivery requirements.
All requests must be reviewed and confirmed prior to dispatch.

2. Service Types
We provide:

  • Same-day delivery

  • Scheduled route delivery

  • Time-sensitive/priority delivery

  • Pharmacy and medical courier services

  • Business and document delivery

3. Delivery Windows
Delivery times are based on agreed service windows.
While we strive for punctuality, delivery times may be affected by:

  • Traffic conditions

  • Weather

  • Facility delays

4. Communication
Clients will receive updates as needed regarding:

  • Dispatch confirmation

  • Delivery progress

  • Proof of delivery (if requested)

5. Proof of Delivery (POD)
We provide:

  • Signature confirmation

  • Photo confirmation

  • Timestamp verification

Based on client preference or service requirements.

6. Wait Time Policy
Drivers will wait up to 15 minutes at pickup or drop-off locations.
Additional wait time may result in added service charges.

7. Special Handling
Clients must disclose:

  • Fragile items

  • Temperature-sensitive items

  • Time-critical deliveries

Failure to disclose may affect service quality and liability.

8. Service Area
Swiftly Handl’d primarily services Alabama and surrounding areas.
Extended routes may be available upon request.

9. Driver Standards
All deliveries are completed by professional drivers operating under Swiftly Handl’d standards for:

  • Communication

  • Timeliness

  • Professional conduct

10. Service Limitations
We reserve the right to decline:

  • Unsafe deliveries

  • Undisclosed special handling requirements

  • Requests outside of service capability

11. Commitment to Excellence
Swiftly Handl’d is committed to providing dependable service, clear communication, and consistent delivery performance for all clients.